Please submit non-emergency warranty requests for your home's 2nd and 11th-month anniversary.

To submit your warranty service request, follow the steps below:

1.     Go to 2-10.com and select Sign-In. If you are a first-time user, choose Register/Create Account under the Homeowner tab and click on Register my Structural Warranty*.

2.     Select Service Requests to create your warranty service request. When you have created your complete list, click Submit to send your request for processing.

3.     Once your request is submitted, an FLWS team member will reach out to both you and your builder.

*If you cannot access the homeowner portal or experience technical difficulties, please contact Front Line Warranty Administration by phone at 1.800.811.8787or email FLWS@2-10.com.